Privacy Policy

Introduction

At Turfigo, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our sports venue booking application.

By using Turfigo, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information to provide and improve our services to you:

Personal Information

• Mobile phone number (required for account creation and verification)
• Name (optional for profile creation)
• Profile picture (optional)
• Payment information (processed securely by our payment partners)

Usage Data

We may collect information about how you access and use the service ("Usage Data"). This may include:

• Your device's Internet Protocol address (IP address)
• Browser type and version
• Pages of our service that you visit
• Time and date of your visit
• Time spent on those pages
• Unique device identifiers

How We Use Your Information

Turfigo uses the collected data for various purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our service
• To provide customer support
• To gather analysis or valuable information to improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To process your venue bookings and tournament enrollments
• To send you important notifications about your bookings

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request correction of any information you believe is inaccurate or incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction: You have the right to request that we restrict the processing of your personal data.
• Objection: You have the right to object to our processing of your personal data.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the information provided below.

Security of Your Information

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

Some specific security measures we employ include:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability testing
• Access controls to limit who can view user data within our organization
• Secure OTP-based authentication